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Homepage / Account / How to Close a Yelp Business Account

How to Close a Yelp Business Account

By Feat HoshinoPosted on June 16, 2023July 14, 2023

Are you a business owner who no longer needs your Yelp account? Whether you’ve decided to close your business or simply want to remove your presence from Yelp, we’ve got you covered. In this article, we’ll guide you through the step-by-step process of closing your Yelp business account in a relaxed and easy-to-understand language.

Contents Hide
Step 1: Sign in to Your Yelp Account
Step 2: Access Your Business Account
Step 3: Edit Your Business Information
Step 4: Pause Your Business Activity
Step 5: Close Your Business Account
Step 6: Provide Feedback (Optional)
Step 7: Verify Closure
Step 8: Remove Yelp Badges (Optional)
Step 9: Inform Your Customers
Step 10: Monitor Your Online Reputation
Conclusion

Step 1: Sign in to Your Yelp Account

The first step to closing your Yelp business account is signing in to your existing account. Visit the Yelp website and click on the “Log In” button located at the top right corner of the page. Enter your Yelp credentials and click “Log In.”

Step 2: Access Your Business Account

Once you’ve successfully logged in, navigate to your business account by clicking on your profile picture or business name at the top right corner of the page. A drop-down menu will appear; select “Business Account” from the options.

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Step 3: Edit Your Business Information

After accessing your business account, you’ll be directed to the “Business Information” page. Take a moment to review and update any necessary details. Ensure that all information is accurate and up-to-date before proceeding with the account closure.

Step 4: Pause Your Business Activity

If you’re considering closing your business temporarily, Yelp provides an option to pause your business activity instead of closing your account permanently. This feature allows you to retain your reviews, photos, and other data. To pause your business activity, navigate to the “Account Settings” tab and select “Pause Business Activity.

Step 5: Close Your Business Account

If you’ve made the decision to permanently close your Yelp business account, proceed to the “Account Settings” tab and select “Close Account.” Yelp will prompt you to confirm your decision with a pop-up message. Read the information carefully and click “Close Account” to proceed.

Step 6: Provide Feedback (Optional)

After confirming the closure of your Yelp business account, you’ll have the option to provide feedback to Yelp about your experience. This step is completely optional, but it can help Yelp improve its services for other business owners. Feel free to share any feedback or suggestions you may have.

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Step 7: Verify Closure

Once you’ve completed the closure process, Yelp will send you an email to verify the closure of your business account. Check your inbox for this email and click on the verification link provided. This step ensures that the closure was intentional and initiated by you.

Step 8: Remove Yelp Badges (Optional)

If you’ve previously displayed Yelp badges or widgets on your website, it’s a good idea to remove them after closing your business account. Although this step is optional, removing Yelp badges will prevent any potential misrepresentation.

Step 9: Inform Your Customers

It’s essential to inform your customers about the closure of your Yelp business account. You can do this by posting a final update on your Yelp profile, sending out an email newsletter, or sharing the news through your social media channels. Informing your customers will help them understand the reason behind your absence on Yelp.

Step 10: Monitor Your Online Reputation

Even after closing your Yelp business account, it’s crucial to monitor your online reputation on other platforms. Keep an eye on review websites, social media, and other online channels where customers may discuss your business. Respond promptly and professionally to any feedback or inquiries to maintain a positive brand image.

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Conclusion

Closing a Yelp business account is a straightforward process that can be completed in a few simple steps. Sign in to your Yelp account, access your business account, review and update your business information, and then close your account if necessary. Remember to inform your customers about the closure and continue monitoring your online reputation on other platforms. By following these steps, you can smoothly close your Yelp business account and move on to the next chapter of your entrepreneurial journey.

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